New employee onboarding
Everyone starts with the new employee path, built from the employee handbook, plus workplace standards training. Role training opens after.
Few painting companies have access to dedicated training and development. Our partners do. Every Aleph partner team gets our world-class training in Aleph Academy, the platform we built to onboard, train and certify the people who sell, schedule, produce and market the work.
We don’t believe there’s a knowledge gap in this industry. We believe there’s an execution gap. Good training closes part of it: when every new hire learns the same proven way to do the job, the owner stops being the only person who knows how.
Each person gets the paths for their role, in order. The next step unlocks when the last one is done, so nobody skips the foundation.
Everyone starts with the new employee path, built from the employee handbook, plus workplace standards training. Role training opens after.
The Aleph Sales Model, step by step, from arriving at the home through the walk-around, the proposal and handling objections, plus how to spec primers, stains and repairs.
Running the schedule, the morning inbox, work and material orders, and the customer emails and calls that keep jobs moving.
Reading Net Promoter feedback, handling escalations, replying to Google reviews, and reactivating past clients.
Running a job from start to finish and knowing the margin on it, including the math behind the production report.
The marketing plan and tracking, neighborhood marketing, door-to-door canvassing, and flyer delivery.
Every course is interactive. Lessons are short, and each one is followed by practice that checks it. Nothing gets tested that wasn’t taught first.
When a course teaches a tool a new hire can’t safely use on a real job yet, we simulate it. Reps spec a practice exterior estimate, line by line: wash, prep, primer, top coat. Coordinators drag jobs onto crews in a practice schedule, sort a Monday-morning inbox, and check a work order against the signed estimate. Each answer is graded, with an explanation.
A rep talks, out loud, with a simulated homeowner played by AI. When the conversation ends, the AI sales coach grades it against the playbook rubric and gives coached feedback on what to say differently. Coordinators and customer-experience staff practice their own calls the same way. They can run it again until they get it right.
Flash cards open up as each section is finished and come back for review over time. Lessons can be listened to as well as read.
A certification is earned against a real standard and reviewed by a person who knows the job.
Standing at a job and not sure what paint to apply? Your people can ask, in plain words, and get an answer on the spot — from our own playbooks, lessons and training videos, with citations to the exact page or moment the answer came from.
Our sales, coordination, operations, customer experience, marketing and finance playbooks live inside the Academy, and each person sees the ones that fit their role. Hundreds of quick-study cards drawn from them form a searchable knowledge base, and if something looks outdated or wrong, anyone can flag it for review. Step-by-step how-tos with screenshots cover the rest.
When the answer isn’t in the playbook, they’re not on their own. Every partner team has access to our support team — open a request from the Academy or simply email it in, and a person picks it up.
Aleph Academy isn’t sold separately. It comes with an Aleph partnership, alongside Wallogy, our software, and the team that yokes up with you to do the work.
If you’ve built a great brand and a durable team, we should talk. No exit clock. No strip-and-flip. Just partners who yoke up and stay.